Understanding Special Enrollment Period (SEP) #18: Consistently Low-Performing Medicare Advantage or Part D Plans
Navigating Medicare can be complex, especially when changes are needed outside the standard enrollment periods. One such opportunity is Special Enrollment Period (SEP) #18, which applies to individuals enrolled in consistently low-performing Medicare Advantage or Part D plans.
What Qualifies as a Consistently Low-Performing Plan?
A consistently low-performing plan is defined by Medicare as one that has received an overall star rating of less than three stars for three consecutive years. Medicare evaluates plans annually based on various performance metrics, including customer service, member satisfaction, and management of chronic conditions.
Eligibility for SEP #18
If you are enrolled in a consistently low-performing Medicare Advantage or Part D plan, you qualify for SEP #18. You will receive a notice from the Centers for Medicare & Medicaid Services (CMS) in late October, informing you of your plan’s status. This notice triggers your eligibility for the SEP.
Duration of SEP #18
The SEP begins once you receive your notice from CMS. You have the remainder of the year in which you received the notice, as well as the entire following calendar year, to make a change. This gives you ample time to research and select a higher-rated plan.
How to Use SEP #18
To utilize this SEP, you must contact Medicare directly at 1-800-MEDICARE. Enrollment changes made through SEP #18 become effective the first day of the month following the month in which you submit your application.
Examples Relevant to Las Vegas and Henderson, Nevada
Consider a beneficiary in Henderson enrolled in a Medicare Advantage plan that has consistently underperformed. After receiving the CMS notice in October, they can switch to a higher-rated plan available in Clark County. Similarly, a Las Vegas resident enrolled in a poorly rated Part D plan can transition to a plan with better drug coverage and customer service ratings.
About Las Vegas Medicare
Las Vegas Medicare is an independent insurance agency dedicated to assisting Medicare beneficiaries in Las Vegas, Henderson, Clark County, and throughout Nevada. We specialize in:
- Medicare Advantage (Part C)
- Medicare Supplements
- Prescription Drug Plans (Part D)
- Dental, Vision, and Hearing Plans
- Cancer, Heart Attack & Stroke Plans
- Hospital Indemnity Plans
- Short Term and Long Term Care Plans
Why Choose Las Vegas Medicare?
Our experienced team is committed to helping you find the best Medicare plans to meet your healthcare needs. We provide personalized guidance, ensuring you make informed decisions.
Contact Us
If you believe you qualify for SEP #18 or wish to explore higher-rated Medicare Advantage or Part D plans, contact Las Vegas Medicare today. We’re here to help you transition to a five-star rated plan seamlessly.
Call us at 702-710-4229 or email us at info@lasvegasmedicare.com.

